Class Membership and Make-Up Policy

BTSM Membership & Make-Up Policy

BTSM memberships are built to support consistent weekly play, long-term progress, and a strong on-court community. This page explains how memberships, make-ups, and loyalty benefits work.

Membership

BTSM memberships are designed around a recurring weekly class schedule. The goal is to help players improve through consistency over time.

  • Memberships follow a recurring weekly schedule
  • Progress comes from regular participation and long-term consistency
  • Membership benefits are tied to continuous ongoing membership

Loyalty Benefits

BTSM recognizes players who stay committed over time.

  • A 10% loyalty discount is applied after your first full year of continuous ongoing membership
  • Each year, on your membership anniversary, you will receive one piece of BTSM gear
  • These benefits continue as long as your membership remains active and continuous

Make-Up Classes

Make-ups are designed to help players stay on track when they miss a session.

  • Make-ups should be used at a different time than your regular weekly class
  • Make-ups are only available while your membership is active
  • Make-ups are intended to support occasional conflicts while helping you keep your weekly rhythm
  • Make-up requests must be submitted at least 24 hours before your scheduled class. In case of emergencies, please contact us directly.

If you need help finding a make-up option, our team can help you choose a time that fits your schedule.

Continuous Ongoing Membership

A continuous ongoing membership means maintaining an active subscription without interruption.

  • Your membership remains continuous as long as your subscription stays active
  • Missed sessions do not affect continuity when handled through make-up classes
  • Changing your regular weekly class time does not affect continuity
  • If a membership is canceled, paused, or skipped, continuity resets from the time the membership resumes

Loyalty benefits are tied to continuous ongoing membership. If a membership is canceled, paused, or skipped, eligibility for those benefits resets from the date the membership becomes active again.

Consistency & Scheduling

The best progress usually comes from maintaining a regular weekly class.

  • If you miss a class, use a make-up to stay consistent
  • If your schedule changes, you may adjust your regular class time without affecting continuity
  • Make-ups are meant to provide flexibility without interrupting your training rhythm

Questions

If you have any questions about your membership, make-ups, scheduling, or loyalty benefits, please contact the BTSM team.